Received email message from erams@ttu.edu stating "This email address has been removed from eRaider…"


Symptoms

You receive an email message in your non-TTU or non-TTUHSC email account from erams@ttu.edu with the subject "eRaider Contact Email Removed" stating the following:

This email address has been removed from eRaider as a contact email. If this was done in error, please contact IT Help Central at 806-742-4357 or ithelpcentral@ttu.edu.

example screenshot

Cause

The eRaider system at Texas Tech University maintains alternate contact information for each account, as specified by the account holder. The alternate email address may be used to alert the account holder of changes to their account. When the alternate email address is removed from the account, an alert is sent via email to the address on record.

Resolution

If you removed the email address yourself, no action is required. The message was simply sent to you as a courtesy.

If you did not remove the email address yourself, please follow the process in the article eRaider password changed without your consent or a 3rd party gained access to your account.