Error: "There are no institutions to display at this time" in Texas Tech Mobile app


Symptoms

You receive the following error message when trying to use the Texas Tech Mobile app:

There are no institutions to display at this time.

example screenshot

Cause

This error can be caused by a weak Internet connection or no Internet connection at all. It may also be due to corrupted cache/data on your device.

Resolution

Ensure that you have a solid Internet connection either through Wi-Fi or a mobile network. If that does not work, clear the data and cache from the application settings on your phone.