Error: "CAMAuthManErrorCodeProtocol" in Citrix Workspace on your iPhone


Symptoms

You receive the following message in Citrix Workspace on your iPhone:

Error

CAMAuthManErrorCodeProtocol

example screenshot

Cause

You attempted to sign in using your TechMail address as the username.

example screenshot

Resolution

Sign in using your eRaider username as the username and your eRaider password as the password.

NOTE: Type your username in the format ttu\your_eRaider_username (for example, ttu\jdoe).

example screenshot

Outcome

You are able to use Citrix Workspace without receiving the error message.