Mobile phone is physically damaged and needs repair




Any links or information in this article are merely provided as a convenience or informational resource, or for cases when the computing equipment is owned by Texas Tech University. They do not imply nor represent an endorsement by Texas Tech University or its affiliates. For additional assistance with personally-owned equipment, please contact the manufacturer/provider of the product/service or your preferred third-party support provider.

Device under warranty

If the device is under warranty, work with the device manufacturer or the company from which you purchased the device. They may be able to replace or repair your device at little or no cost to you. Normally, a company will post warranty information on its website for your convenience.

Device not under warranty

If the device is not under warranty, check local business listings or online for repair options. Some third parties sell kits (on eBay, for example) which allow you to repair your device yourself. There are also videos on sites such as YouTube that demonstrate repairs. The most common of such repairs is replacing a cracked screen.

There may also be local repair shops which can repair your phone for you. As an example, Battery Joe or Double T Repair in Lubbock offer various forms of repair services for cell phones.


You are able to get your mobile phone repaired.