Error: "The code you entered is not valid, please try again" when verifying your contact phone number in eRaider Account Manager


Symptoms

You receive the following message in eRaider Account Manager when attempting to verify your contact phone number:

The code you entered is not valid, please try again

example screenshot

Cause

The verification code you entered is not accurate.

Resolution

Use the code that you received, and ensure that it is typed correctly.

NOTE: In order to maintain an eRaider account, it is necessary to have a contact number capable of receiving either SMS text messages or automated voice calls. There are no alternatives to this policy. For more information, please view our list of ideas for fulfilling the requirement for an eRaider contact phone number.


OUTCOME

Your contact phone number will be verified.