Error: "Incorrect Phone/SMS Code Entered" when setting up eRaider account


Symptoms

You receive the following message when attempting to set up your eRaider account:

Incorrect Phone/SMS Code Entered

Cause

The phone verification code that you typed did not match information in the eRaider database.

Resolution

Verify that the code you typed is correct. You may wish to check your text messages or voicemail messages to confirm.

If you continue to receive the error message, you may use your browser's back button to go back to the previous screen and try again. The system will send you a new code for verification.

Outcome

You are able to finish setting up your eRaider account.