One of the following is true:

• You are receiving phone calls from a solicitor not affiliated with TTU or TTUS, and they are using a TTU phone number.
• Someone notifies you that a non-TTU or non-TTUS solicitor used your TTU phone number to call them.

Third parties unaffiliated with Texas Tech University are using software to appear as (spoof) the phone numbers of current TTU or TTUS employee phone numbers. This gives the appearance of validity for the third party when making calls to members of the Texas Tech community to enable the caller to present their solicitation.

Spoofed or automated calls (robocalls) will never originate from within TTU. Because the calls originate from the third-party networks, there is not a method available to prevent such calls.

Please refer to the knowledge article regarding vishing for more information on these type of scam calls and how to deal with them. If the calls are originating from a single, non-TTU spoofed phone number or a small set of non-TTU spoofed numbers you may be able to block the calls.

If you are an employee notified that your number was spoofed, please know that this is not necessarily indicative of an account compromise. You may review your account for tampering, however Information Technology has systems in place to detect and disable compromised accounts.

If you feel that your account has been compromised, contact IT Help Central immediately.