To prevent someone from guessing passwords and gaining access to your eRaider account at Texas Tech University, the TTU IT Division has implemented an account lockout feature.

To prevent someone from guessing passwords and gaining access to your ttu.edu domain account, 14 failed sign-in attempts within 14 minutes may result in your ttu.edu domain account being temporarily locked. Once locked, the account will remain locked for 15 minutes unless more failed sign-in attempts are made.

Accounts cannot be manually released from lockout. The account will remain locked until the Active Directory system automatically releases the lockout. This will happen after 15 minutes.

NOTE: Most services will not give you a message indicating that your account is locked. They will typically just prompt for the password over and over again, even if you are entering the correct password. This is almost certainly an indication that your account is locked.

TIP: If your account gets continually locked out, you may wish to view the guide for avoiding eRaider account lockouts.