Introduction

Incoming and outgoing messages in the TechMail system are run through Microsoft's EOP Content Filtering Agent (CFA) and scored on a ten point scale called a spam confidence level (SCL).

NOTE: TechMail administrators do not control the scoring process of individual messages.

Low SCL

Low confidence of being spam. These messages are delivered to TechMail Inbox folders.

Medium to high SCL

Medium to high confidence of being spam. These messages are delivered to the Junk Email folder.

More information

For further details, please view the following articles:

• Overview of inbound junk email filtering in the TechMail system
• Overview of outbound junk email and phishing protection in TechMail