How to: Update your copy of the global address list (GAL) in Outlook for Windows


Instructions

  1. Click the File tab.

    in outlook with the file tab highlighted

  2. Click Account Settings. Then, click Download Address Book.

    in the info tab with account settings highlighted and "download address book" underlined

  3. Perform the following actions, and then click OK.

    • Uncheck the box next to Download changes since last Send/Receive.
    • Choose \Offline Global Address List in your address book.

    offline address book pop up with " Download changes since last Send/Receive." underlined and the drop down "choose address book" highlighted

Outcome

A new version of the global address list has been downloaded. The status window will open to indicate that the download is in progress and will close automatically when the download is complete.

outlook send/receive progress pop up