Introduction
In Outlook, click the File tab > Account Settings > Download Address Book. Uncheck the box next to Download changes since last Send/Receive, and choose \Offline Global Address List or \Global Address List. Then, click OK.
Instructions
1) Click the File tab.
2) Click Account Settings. Then, click Download Address Book.
3) Perform the following actions, and then click OK.
- Uncheck the box next to Download changes since last Send/Receive.
- Choose \Offline Global Address List in your address book.
OUTCOME
A new version of the global address list has been downloaded. The status window will open to indicate that the download is in progress and will close automatically when the download is complete.