How to: Sign up to receive emergency communications through TechAlert


Introduction

You can sign up to receive emergency communications from Texas Tech University through TechAlert using the information below.

Instructions

TTUS and TTU students, faculty, and staff

TechAlert notifications will automatically be sent to all TTUS and TTU students, faculty, and staff via TechMail. In addition to these email notifications, you can choose to be notified by voice call, text message, mobile app notification, and/or TTY/TDD services.

The TechAlert system is preloaded with the primary phone number listed for you in the university's Banner system. This number may not be the most appropriate for an emergency, so it is strongly recommended that you update your information on a regular basis. You can also install the BlackBerry AtHoc app to receive notifications on your mobile device.

NOTE:

  • Students, faculty, and staff should not specify campus office phone numbers in their individual contact information. This helps to free up TTU enterprise resources to facilitate intra-campus communication.
  • Emergency alert notifications will be sent automatically to designated contacts for each residence hall.

Family and loved ones

TTUS and TTU faculty, staff, and students may add dependents in TechAlert. This allows loved ones to also receive emergency alerts. Loved ones are also encouraged to follow Texas Tech University on social media and set up the BlackBerry AtHoc app for alerts on their mobile device.

TTUHSC and TTUHSC El Paso students, faculty, and staff

TTUHSC and TTUHSC El Paso users are not able to sign up for TechAlert. Those institutions each have an emergency alert system called STAT! Alert that you can access for emergency notifications:

If you truly need to receive TechAlert messages (for TTU campus), exceptions for access to TechAlert have been approved for individuals who have regular business on a TTU campus, such as at the Child Development Research Center (CDRC) or Student Wellness Center. If this applies to you, please contact Bree Walker in Marketing & Communications at bree.walker@ttu.edu or 806-834-0792.

Other individuals

As an expansion to TechAlert, additional members of the campus community who are not students, faculty, and staff, but have a connection to the campus, will receive emergency alerts through the system. This includes attendees of summer campus, contract employees and individuals in leased spaces, among other groups across campus.

For outside groups, the BlackBerry AtHoc self-service portal at http://techalert.ttu.edu/selfservice is a service offered to on-campus affiliates to communicate important campus alerts and emergency response information. Affiliates must have a formal relationship with Texas Tech University that includes a physical campus presence and not currently be a TTU student, faculty, or staff member, as they are already enrolled in the TechAlert emergency communications system. The emergency management director must approve the addition of all affiliates into the BlackBerry AtHoc self-service portal. For more information, please contact Bree Walker in Marketing & Communications at bree.walker@ttu.edu or 806-834-0792.

Temporarily opt in during a sporting event, concert, orientation, campus tour, etc.

You may temporarily opt in to SMS text message alerts while on campus for a short-term basis.