How to: Sign in or out of a Unified Communications response group using Skype for Business on Windows


Under the Tools menu, go to Response Group Settings. Check or uncheck the boxes next to each response group to sign in or out.


1) In the Skype for Business main window, click the downward arrow immediately to the right of the settings icon. Then, point to Tools and choose Response Group Settings.

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2) Sign in using your TechMail email address and your eRaider password.

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3) In the Agent Groups page, check the box next to the group to which you would like to sign in. Uncheck the box if you wish to sign out of the group.

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TIP: You may wish to save the URL to the website into your browser's bookmarks so it can be accessed quickly (especially if access to Microsoft Skype for Business software may not be available at the moment). The website address for the functions above is


You will be signed in or out of the response group, depending on whether you checked or unchecked the box.