How to: Sign in or out of a Unified Communications response group from any device through the web


1) Browse to

2) Type your TechMail address and eRaider password. Then, press Enter/Return or click Log In.

example screenshot

3) In the "Agent Groups" page, check the box next to the group you would like to sign in to. Uncheck the box if you wish to sign out of the group.

example screenshot

TIP: It is recommended to save the URL to the website above in your browser's bookmarks/favorites so it can be accessed quickly, especially if access to Microsoft Skype for Business software may not be available at the moment.


You will be signed in or out of the response group depending on whether you checked or unchecked the box.