How to: Report a false positive TechMail non-delivery report (NDR)


Introduction

Submit a TechMail assistance request with the exact error text that you received back from the system after you sent the message, including the number that is between the brackets.

EXAMPLE: #550 5.7.1 Message Rejected by TTU as possible phishing attempt [508]. Contact 806.742.4357 for assistance. ##

Outcome

A request in your name will be assigned to system administrators for further research.