How to: Rename your personal Microsoft account due to account overlap


Introduction

The directions below will help you remove your TechMail address from a personal Microsoft account so that your TechMail address is only associated with your Microsoft 365 account at TTU.

Instructions

  1. Browse to https://account.microsoft.com/profile. In the top right-hand corner of the screen, click Sign in.

    In the top menu of account.microsoft.com/profile sign in is highlighted to be selected

  2. Type your TechMail address and click Next.

    NOTE: If you have the same email address for your personal and work account, you will be able to sign in to your work account.

    In the sign in field, a ttu.edu email has been entered and next is highlighted to be selected

  3. Type your eRaider password and click Sign in.

    The eraider password has been filled and sign in is highlighted to be selected

  4. Click Manage your sign-in email or phone number.

    On the profile page, manage your sign-in email or phone number is highlighted to be selected

  5. Click Add email.

    Under Account Alias, add email is highlighted to be selected

  6. Click the email address that you would like to use to get the verification code.

    Under Verify your Identity an email has been selected to be clicked

  7. Type the full email address that you chose in the previous step and click Send code.

    The email being used for verification has been typed in the email field and send code is highlighted to be selected

  8. Type the verification code and click Verify.

    The code given has been entered on the code field under Enter Code

  9. You can either choose to create a new outlook.com email address to use for your personal account, or you can add an existing email address (other than your TechMail address). Choose the option that you prefer. In the sample screenshot below, we chose to click the radio button next to "Add an existing email address as a Microsoft account alias".

    Under Add an Alias add an existing email has been ticked and the email desired has been entered in the field, add alias is highlighted to be pressed underneath

  10. Click Make primary next to the email address that you chose in the previous step.

    Next to the account aliases, make primary is highlighted to be selected

  11. Click Yes.

    In the confirmation window, yes is highlighted to be selected

  12. Click Remove to remove your TechMail address from your account aliases.

    Next to the accounts, remove is highlighted to be selected

  13. Click Remove.

    On the confirmation window, remove is highlighted to be selected

Outcome

Your personal Microsoft account has been renamed. You are no longer be prompted to choose between a school or personal account when signing in to m365.cloud.microsoft at TTU.