How to: Purchase software through the Texas Department of Information Resources (DIR)



For students, faculty, and staff seeking software for free or at discounted prices, first verify it is not available to purchase through the ATLC, order through Technology Support's website, or download through eRaider Software Downloads.

To purchase software at educational prices not available from the sources above, employees can use the Department of Information Resources. Please visit This is for faculty/staff/departmental use only!

Who can order

Any State of Texas agency, unit of local government, institution of higher education as defined in Section 2054.003, Texas Government Code, and those state agencies purchasing from a DIR contract through an Interagency Agreement, as authorized by Chapter 771, Texas Government Code, and any local government as authorized through the Interlocal Cooperation Act, Chapter 791, Texas Government Code.

How to order

TIP: For product and pricing information, click the brand names from the website, visit the SHI-GS website at, or call 800-870-6079.

To order, generate a purchase order made payable to SHI-Government Solutions.

NOTE: You must reference contract number DIR-SDD-198 on your purchase order.

Fax your purchase order to SHI-GS at 512-732-0232.

Address to request pricing and to order

SHI-Government Solutions
1250 Capital of Texas Hwy South, I-350
Austin, TX  78746

Address to remit payments

SHI-Government Solutions
PO Box 847434
Dallas, TX 75284-7434


Product information

Phone: 800-870-6079

Fax: 512-732-0232

DIR customer service

Phone: 800-464-1215 or 512-305-9713

Contract information

Grace Windbigler
Phone: 512-463-2861