How to: Populate field values via email in FootPrints Service Core


Instructions

You can submit workspace or address book field information into an issue by emailing ithelpcentral@ttu.edu. (If you're updating an existing issue, be sure to specify the issue number and workspace number in the subject line using the syntax ISSUE=x WKSPACE=y.)

TIP: For help determining your workspace number, please see How to: Locate your workspace number in FootPrints Service Core.

In the body of the email, include a line for each workspace field to be submitted, and use the following format:

fieldname=data

EXAMPLE: Category=Email

By default, FootPrints assumes that the data is contained on one line only. For multi-line data, a single backslash (\) must be added to the end of each line.

EXAMPLE: Internal Issue Notes=Here is some information to add to this field.\
\
I am placing a backslash at the end of each line to let FootPrints know that the data is still part of the field name I specified before the last equal sign.\