How to: Handle spam email


No one at Texas Tech University or from anywhere else should ask for your password.


It is important to check the sender of any email message that seems like it may be junk email. However, sometimes phishing emails will appear to be sent from a legitimate source when they were not. This is called spoofed email and is possible because email protocols were not originally designed to be able to verify the identity of the message sender.

Any message that suggests you give your username and password is almost certainly a phishing email.

If you do receive spam emails, including spam emails with attachments, do not reply to them. Do not open or save the attachment. It is best to ignore and delete these type of messages.

If you are unsure whether an email is legitimite or not, please contact ITĀ Help Central. It is best to supply a copy of the email message as an attachment.