How to: Handle Banner-related issues


Introduction

Browser troubleshooting

Many problems can arise from the particular web browser being used. Be aware that some websites will not fully compatible with every web browser. For troubleshooting your web browser you can go to: How to: Troubleshoot web browser-related problems.

Performance issues or inoperable

If your hardware is not functioning properly, search askIT using the particular symptoms of the situation. If you are unable to find a solution, please contact your on-site support provider or contact IT Help Central. Be aware that it is easy to confuse hardware related problems with other types of problems. For example, a slow operating system is different from a system that will not turn on at all. If you are unsure, IT Help Central can help troubleshoot the problem with you.

Permissions

Contact IT Help Central for assistance.

Sign-in problems

If you are unable to sign in to a Banner application, you will need to contact IT Help Central for further assistance.