How to: Get assistance with the Large File Transfer Service


Introduction

To get help with the Large File Transfer Service, please use the information given below.

Instructions

Technical support

Please contact IT Help Central for assistance with eRaider accounts, browser troubleshooting, network connections, and other general system/software problems that you may encounter when using the Large File Transfer Service.

If advanced technical support is needed, IT Help Central may assign a task to administrators of the system.

Functional questions & training

Contact IT Help Central for basic assistance. If advanced training is needed, IT Help Central may assign a task to administrators of the system.