How to: Get assistance with Texas Data Repository (a.k.a. Dataverse)


Instructions

TTU affiliates

Functional questions, access, and training

Please search the Texas Data Repository wiki at https://texasdigitallibrary.atlassian.net/wiki/spaces/TDRUD/overview for guides.

For the following items, please contact the Library Data Management Team at libraries.datamanagement@ttu.edu or visit their website.

  • Texas Data Repository training
  • Data management best practices such as file structure, file naming, and metadata
  • Upload access requests for collaborators that are not affiliated with the university
Technical support

Contact IT Help Central to get assistance with network access, eRaider sign-in problems, browser troubleshooting, endpoint access problems, endpoint access requests, and other general system/software problems you may encounter when using the Texas Data Repository system.

If advanced technical support is needed, IT Help Central may assign a request or incident in your name to the Texas Data Repository system administrators or refer you to Texas Digital Library Dataverse Support at support@tdl.org.

Non-TTU affiliates

Functional questions and training

Please search the Texas Data Repository wiki at https://texasdigitallibrary.atlassian.net/wiki/spaces/TDRUD/overview for guides.

Technical support

Please contact Texas Digital Library Dataverse Support at support@tdl.org for technical questions and assistance.