How to: Get assistance with Shibboleth at Texas Tech University


Introduction

TIP: A short URL (askit.ttu.edu/incssoerror) is in place which redirects to this content.

To get help with Shibboleth authentication at TTU, please use the information below.

Instructions

Sign-in problems

NIH electronic Research Administration (eRA) modules

As of September 15, 2021, National Institutes of Health (NIH) have increased the level of security necessary to sign in.

Webapps other than NIH eRA modules

If you are experiencing difficulty signing in to a web application using your eRaider account, please review our troubleshooting guide for eRaider sign-in problems.

Application administrators only

To get assistance with metadata providers for IdP or with integrating Shibboleth and your application, submit a network service request to Telecommunications.