How to: Get assistance with Banner Document Management (also known as Xtender)


Instructions

To get help with Banner Document Management (BDM), please use the information given below.

Training and functional questions

Data Management for Financial Resources (DMFR) has made available to all institutions training materials and videos. Those can be found on their website https://www.depts.ttu.edu/dmfr/resources/video-resources.

There is a handout that is another resource for instructions on how to scan and index.

Technical support

For technical support, please contact IT Help Central. IT Help Central will provide assistance or may assign your issue to an appropriate team.

Questions about the Xtender product itself

If you have any issues or questions about the Xtender product, please contact IT Help Central. IT Help Central will provide assistance or may assign your issue to an appropriate team.