Introduction
Any links or information in this article are merely provided as a convenience or informational resource, or for cases when the computing equipment is owned by Texas Tech University. They do not imply nor represent an endorsement by Texas Tech University or its affiliates. For additional assistance with personally-owned equipment, please contact the manufacturer/provider of the product/service or your preferred third-party support provider.
No one at Texas Tech University or from anywhere else should ask for your password.
Instructions
If your Mac is encrypted using FileVault (whether enforced by Jamf or not), you may not be able to sign in to boot up your Mac after changing your eRaider password. (Your previous eRaider password will continue to work.) If this happens, the steps below will help get your Mac password in FileVault synchronized with your current eRaider password.
NOTE: You will need to first verify that you have two profiles on your Mac or add a second profile to your Mac. The second profile can be an additional TTU domain account or a local Mac account.
TIP: When typing your password into Terminal, the window will not display any indication that you are typing your password. Simply type in your passwords as normal, and press the return key to confirm.
1) Make sure the user account password on your Mac is in sync with the TTU domain. You can do this by click the Apple menu, choosing Log Out your_username, and then signing in using your current eRaider password.
If you were able to sign in using your current eRaider password, then go on to Step 2.
If your Mac did not accept your current eRaider password, do not proceed with the steps below. Instead, first you must force your local account password update with your current eRaider password.
2) Open Terminal.
3) Type sudo fdesetup remove -user username and press return, where username is your eRaider username.
4) Type the password of the admin account to which you are signed in, and then press return.
5) Type sudo fdesetup add -usertoadd username and press return, where username is your eRaider username.
6) Type the username of an administrator's account on your Mac, and then press return.
7) Type the password for the administrator's account from Step 6, and press return.
8) Type the current eRaider password for the account you are re-adding, and then press return.
OUTCOME
When the account is re-added, a new key is set up for the user and the passwords are back in sync.