Introduction
You may use any of the following means to reach IT Help Central.
Instructions
askIT
Search the knowledge base or submit a request
Many answers to common IT support questions at Texas Tech University may be found by searching the TTU IT Division's knowledge base and service catalog in askIT at https://askit.ttu.edu.
If your answer was not in the knowledge base or service catalog, you may submit a request to IT Help Central through the service catalog in askIT or by clicking the Request assistance link.
Chat and callbacks
Chat can be accessed through askIT at https://askit.ttu.edu. To chat with IT Help Central, click the chat box on the right or bottom of your screen.
Below the "Live Chat" button, there is a "Callback" button. To receive a call the next time a Service Desk agent is available, click this button and provide a phone number.
Telephone
IT Help Central may also be reached at 806-742-HELP [4357].
Our toll-free phone number, available domestically and internationally, is 877-484-3573.
IT Help Central may be reached by email at ithelpcentral@ttu.edu.
Walk-up Services
Walk-up Services are available on multiple locations on campus when in-person assistance is desirable.
Our website
IT Help Central's website is https://www.depts.ttu.edu/ithelpcentral.