How to: Check in at Walk-up Services at IT Help Central


Introduction

The Walk-up Services check-in kiosks are an electronic sign-in station. The station has an attached ID card reader that can read your RaiderCard. The system will pull up your account information and display a drop-down menu with troubleshooting options.

Instructions

Method A: Swiping a RaiderCard

A1) On the right-hand side of the kiosk, swipe your RaiderCard.

Method B: Manual entry

If you do not have your RaiderCard, you can enter your information manually.

B1) Type either your TechID number or your eRaider username. Then, tap Submit.

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B2) In the drop-down list, choose what troubleshooting option you would like to be assisted with.

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OUTCOME

You have successfully checked in to Walk-up Services. Tap Return to main screen.

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