How to: Change your eRaider password when you know your current password


Introduction

No one at Texas Tech University or from anywhere else should ask for your password.

If you do not know your current password, use the Forgot Password process instead. If you believe your account has been disabled, please see eRaider account disabled due to being compromised or high risk of compromise.

TIP: To avoid locking out your eRaider account, review our guide on causes and solutions for eRaider account lockouts.

Instructions

Jump to Method B: Update your password through eRaider Account Manager

Method A: Update your password via "Change Password"

A1) Browse to https://eraider.ttu.edu.

A2) Click Change Password.

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A3) In the first field, type either your official email address (e.g., jane.doe@ttu.edu) or ttu\your_eraider_username (e.g., ttu\jdoe). In the second field, type your current eRaider password. Then, click Sign in.

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A4) Choose which way you would like to receive your authentication code. Then, click Continue.

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A5) Type the verification code in the verification field. Then, click Verify.

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A6) Type your new password. Then, click Change Password.

NOTE: The password must meet the requirements in the eRaider password policies.

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OUTCOME

A screen will appear confirming that the password has been changed. It may take up to five minutes before your new password works on all services. If your password had expired, it may take up to two hours to reestablish full access to Microsoft services.

NOTE: If you are signed into a domain-authenticated device, you should restart or sign out and sign back in while connected to the TTU network. This will prevent bad password attempts and lockouts. This will also allow you to ensure that all eRaider-authenticated services are now using your new credentials.

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Method B: Update your password through eRaider Account Manager

B1) Browse to https://eraider.ttu.edu.

B2) Click Manage Your Account.

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B3) In the first field, type either your email address (e.g., jane.doe@ttu.edu) or ttu\your_eraider_username (e.g., ttu\jdoe). In the second field, type your current eRaider password. Then, click Sign in.

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B3) On the left-hand side, under "Common Services", click eRaider Password.

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B4) Under the "Change Password" column, choose a verification method and click Continue.

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B5) Type the verification code into the "Code" field, and then click Verify.

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B6) Type your new password. Then, click Set Password.


OUTCOME

Your eRaider password has been changed. It may take up to five minutes before your new password works on all services. If your password had expired, it may take up to two hours to reestablish full access to Microsoft services.

NOTE: If you are signed into a domain-authenticated device, you should restart or sign out and sign back in while connected to the TTU network. This will prevent bad password attempts and lockouts. This will also allow you to ensure that all eRaider-authenticated services are now using your new credentials.

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