How to: Avoid account lockouts when changing eRaider password and using Windows


No one at Texas Tech University or from anywhere else should ask for your password.

Following the steps below will help prevent a saved password on your Windows computer from locking your TTU domain account after changing your eRaider password.


NOTE: Be sure to wait at least 15 minutes after changing your password before attempting to sign in with the new password. This gives the various systems enough time to update your password on all servers.

1) If you use TTUnet Wi-Fi, update the saved password:

2) Edit stored items in Credential Manager, which is a central repository where Windows stores passwords:

3) Remove saved passwords from Chrome.

4) Update your password for any mapped network drives.

5) Update your eRaider password in any other locations where it might be stored.

6) When your computer first boots up, if you normally sign in using your eRaider credentials, then you will need to refresh your session with the new password. To do this, first connect to the TTUnet network using either a wired, wireless, or VPN connection. Next, press Ctrl+Alt+Del on your keyword and choose Lock. Then, use Ctrl+Alt+Del to unlock the computer with the new password.


Your TTU domain account will not be locked out, and your eRaider passwords have been updated in Windows.